Trusted Reviews for Behavioral Health
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A Message to Parents: Understanding Online Reviews in Our Industry
At Moriah Behavioral Health, our mission is to provide compassionate, expert care to adolescents and young adults navigating complex mental health challenges. We understand that as a parent, choosing the right care for your child is one of the most important decisions you’ll ever make—and it’s only natural to turn to online reviews as part of your research process.
However, we feel it’s important to share with you a growing and unfortunate trend within our field. Many of the negative reviews you may come across online are not written by objective parties, but often by teenagers who have been part of our program. These reviews are frequently a form of acting-out behavior, with some individuals creating multiple fake accounts to post exaggerated or entirely false claims. This has become a recognizable pattern in our industry and is not unique to Moriah Behavioral Health.
Additionally, a number of reviews stem from former employees who were terminated after failing to meet the high standards we hold ourselves to at Moriah Behavioral Health. We maintain a strict no-tolerance policy for anything less than the professionalism, accountability, and attention to detail that our clients deserve. Unfortunately, in response to their dismissal, some individuals have engaged in a deliberate campaign to disparage and harass our organization online. In certain cases, this conduct has escalated to the point where we have been forced to pursue legal action in order to protect our team, our clients, and our reputation.
We want to assure you that these reviews do not reflect the full or accurate picture of the care we provide. In fact, we have many, many satisfied parents who are eager to share their genuine experiences. We are more than happy to provide direct references so you can speak personally with families whose children have benefited from the support and structure provided at Moriah Behavioral Health.
We encourage parents to approach online reviews in this field with discernment and an understanding of the unique emotional complexities that come with mental health treatment. While online feedback may be loud, it is not always truthful or reflective of the broader reality. Our commitment remains unwavering: to provide the highest level of care, with compassion, integrity, and professionalism at every step.
If you’d like to connect with other families, learn more, or ask any questions, we are here for you.
Warmly,
The Moriah Behavioral Health Team
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